GoSharp Privacy Policy
Effective Date: March 06, 2024
At GoSharp, we take your privacy seriously. This Privacy Policy explains how we collect, use, and disclose your information when you use our app, GoSharp (“Service”). It also describes your choices about your information and how you can contact us.
1. Information We Collect and Use
Personal Information:
- We collect your Phone number, email address, and name when you create an account or use certain features of our Service.
- We may also collect location information with your permission to provide features like finding nearby drivers.
- We may access your camera and photo library with your permission to capture and upload personal images (optional).
Usage Data:
- We automatically collect certain information when you use our Service, including your device type, IP address, operating system, browsing activity, and time spent on the app.
2. How We Use Your Information
We use your information to:
- Provide and improve our Service: This includes verifying your account, processing payments, facilitating rides, and sending you important notifications.
- Communicate with you: We may send you emails, SMS, or push notifications about your account, upcoming rides, promotions, and other relevant information. (You can opt out of marketing communications at any time).
- Analyze and improve our Service: We use your information to understand how you use our Service and make improvements.
- Comply with legal obligations: We may use your information to comply with applicable laws and regulations.
3. Sharing Your Information
We may share your information with:
- Service Providers: We may share your information with trusted third-party companies that help us operate the Service, such as payment processors and background check providers.
- Law Enforcement: We may share your information with law enforcement if required by law or to protect the rights and safety of ourselves or others.
- With Your Consent: We may share your information with other parties with your explicit consent.
4. Your Choices
You have choices regarding your information:
- Access and update your information: You can access and update your account information through the app settings.
- Location permissions: You can control your location permissions through your device settings.
- Camera and photo library permissions: You can control your camera and photo library permissions through your device settings.
- Marketing communications: You can opt out of receiving marketing communications from us by following the instructions in the communications.
5. Data Security
We use commercially reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.
6. Children’s Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us.
7. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of any other website. We encourage you to review the privacy policy of each website you visit.
8. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Requesting Account and Data Deletion
You have the right to request the deletion of your account and associated data. To exercise this right, please follow these steps:
- Contact Us: Submit a request through our contact form: https://gosharp.org/contact-us. In your message, clearly state your request to delete your account and associated data.
- Verification: We may require additional information to verify your identity as a security measure. This might involve providing your registered email address or other relevant details.
- Data Deletion: Upon verification and approval of your request, we will initiate the process of deleting your account and associated data.
Please note:
- Complete deletion of your information might take some time due to legal and technical requirements, but this would be done within 7 days of recieivng your request.
- Anonymized data for analytical purposes may be retained after account deletion, in accordance with applicable data privacy regulations.
Alternatively, you can also contact our Data Protection Officer (DPO) directly at help@gosharp.org for any inquiries or concerns regarding your data privacy rights.
We are committed to protecting your privacy and respecting your data deletion requests.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: help@gosharp.org
- Website: https://gosharp.org/contact-us
