Support
We're here, 24/7.
Real humans, in every market. Reach us the way that works for you.
Email us
support@gosharp.org
24/7 responses
Call us
+267 76 128 611
Mon – Sun · 24/7
Head office
Plot 40904, Block 5
Gaborone, Botswana
Support hours
24 hours / 7 days
Every day of the year
How can we help?
Route your enquiry to the right team for the fastest response.
Emergency & Safety
Immediate assistance for safety incidents during or after a trip.
Rider Support
Trip issues, fare disputes, wallet, receipts, and account help.
Driver Support
Onboarding, payouts, documents, and driver-app assistance.
Dispatch Support
Delivery tracking, courier assignments, and business dispatch.
Business Partnerships
Corporate accounts, merchant delivery, fleet operators.
Technical Issues
App bugs, login problems, payment failures, and integrations.
General Enquiries
Press, careers, brand, and everything else.